CL accepts the following payment methods: Credit cards, Debit cards, Prepaid cards, PayPal, Mobile phone carrier payments (Available from each cellular carrier), iTunes Store (App Store) payments, and Google Play payments.
Additionally, registering your payment method will vary depending on which payment method you are using, and the registration process can be completed using the CL website or app. Please note that purchases cannot be made on TV devices.
Payment methods available on the CL app:
・iOS App: iTunes Store (App Store) payments
・Android App: Google Play payments
*Please refer to the Apple support page linked below for more details about iTunes Store (App Store) payments:
*Please refer to the Google support page linked below for more details about Google Play payments:
*PPV purchases cannot be made on the app.
Payment methods available on the website:
- American Express
- Diners Club
- Credit card
- Debit card
- Direct debit via bank account
*For more details, please check the PayPal help page listed below.
- PayPal Help Page
* "Prepaid cards" refers to internationally branded prepaid cards (including bundled cards). Other prepaid cards cannot be used.
* Due to card issuer rules, we are unable to process payments made using certain debit cards and prepaid cards.If we are unable to process your payment, please try using a different card or a different payment method.
* Customers who subscribe to the new povo 2.0 pricing plan cannot use au Kantan Kessai (Easy Payment) for combined payment with their telecommunications bills. If you are currently using au Kantan Kessai (Easy Payment) as your monthly payment method, and you try to change your plan to povo 2.0, then your subscription will be automatically cancelled.