If you cannot delete your account, please check the following three items.
- If you have not canceled your CL Premium Membership or CL Premium PLUS Membership
You will be able to delete your account after cancellation of these services.
If you are still unable to delete your account after cancellation, please double check your service status, as the cancellation may not have been completed.
▼How to cancel CL Premium
https://help.cl-live.com/hc/en-us/articles/4415798342297
- You input the wrong password
Please check the password you registered with CL and try again.
Click here to change your password.
▼I want to change my password
https://help.cl-live.com/hc/en-us/articles/4415788064153
- If you receive an error message stating "Account deletion failed".
If you get this error, wait a moment and try again.
If the problem persists, please contact us using the Contact Us link at the bottom of the FAQ page.