Frequently asked questions
- If I change the fan club payment method, will the CL payment method also change automatically?
- Can I watch missed videos?
- Can I use the service from multiple devices?
- End of Free Trial Offer
- When can I start using the service after the enrollment procedure?
- Is there an age limit?
- Do the services available vary depending on the fan clubs that you are linked to?
- Can foreign nationals register as members?
- I want to change my user ID
- I want to join CL Premium
- I want to join CL Premium Plus
- Can I watch the program on TV or other devices?
- Can fan club members watch the show by downloading the application?
- What does "area" mean?
- Can I re-register after canceling my monthly subscription?
- I am getting a message that says "Restrictions on Number of Devices Connected."
- I want to enroll in Free PLUS
- I would like to unsubscribe from the e-mail newsletter