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  1. CL FAQ
  2. Frequently asked questions

Frequently asked questions

  • If I change the fan club payment method, will the CL payment method also change automatically?
  • Can I watch missed videos?
  • Can I use the service from multiple devices?
  • When can I start using the service after the enrollment procedure?
  • Is there an age limit?
  • Do the services available vary depending on the fan clubs that you are linked to?
  • Can foreign nationals register as members?
  • I want to change my user ID
  • I want to join CL Premium
  • I want to join CL Premium Plus
  • Can I watch the program on TV or other devices?
  • Can fan club members watch the show by downloading the application?
  • What does "area" mean?
  • Can I re-register after canceling my monthly subscription?
  • I am getting a message that says "Restrictions on Number of Devices Connected."
  • I want to enroll in Free PLUS
  • I would like to unsubscribe from the e-mail newsletter
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